Privacy Policy

1📋 Information We Collect

We collect only the data we genuinely need to deliver football predictions, manage accounts, and improve our service. Nothing more.

✍️ Information You Provide

• Account details: username, email address, and a hashed password when you register.
• Preferences: the leagues, markets (1X2, BTTS, Over/Under 2.5, Correct Score, HT/FT, Corners, Yellow Cards) and notification settings you choose.
• Support messages: anything you type into our Crisp chat widget so we can answer your question.
• Patreon membership data: if you subscribe via Patreon, we receive your membership tier and a verification token — never your card details.

🤖 Information Collected Automatically

• Technical data: IP address (truncated where possible), browser type, device type, and operating system.
• Usage data: pages viewed, time on page, referring URL, and click events on prediction cards.
• Security logs: failed login attempts and suspicious request patterns to keep accounts safe.

🚫 What We Do NOT Collect

• We do not collect or store payment card numbers — Patreon handles all billing.
• We do not sell, rent or trade your personal data to advertisers or data brokers.
• We do not request government IDs, copies of bank statements, or any sensitive financial documents.
• We do not track you across unrelated websites for advertising profiling.

2🛠️ How We Use Information

Each piece of data we hold has a defined purpose. We use information to:

• Create, secure and manage your SoccerBet Tips account.
• Deliver daily football match predictions tailored to the leagues and markets you follow.
• Verify Patreon membership status and unlock premium content where appropriate.
• Detect, prevent and respond to fraud, abuse, brute-force attempts, and policy violations.
• Improve our prediction models, site speed, and editorial coverage based on aggregated usage.
• Send essential service messages — such as password resets or major policy changes.
• Comply with applicable legal obligations and respond to lawful requests.

3🍷 Cookies & Tracking

Cookies are tiny text files stored by your browser. We keep our use of them deliberately minimal.

✅ Essential Cookies

Required for the site to function — they keep you logged in, remember your league preferences, and protect forms via CSRF tokens. These cannot be disabled without breaking core features.

📊 Analytics Cookies

We use privacy-friendly analytics to count visits and understand which prediction pages are most useful. Data is aggregated and IP addresses are truncated.

🌍 Third-Party Cookies

Crisp Chat sets a cookie so a conversation can continue across page loads. Cloudflare may set a security cookie to identify trusted traffic. Patreon may set cookies when you visit our membership page.

🔍 Managing Cookies

• You can clear or block cookies from your browser settings at any time.
• Disabling essential cookies will log you out and break some features.
• You can refuse non-essential cookies via our cookie banner when first visiting the site.

4🤝 Third-Party Services

We work with a small, carefully chosen set of providers. Each has its own privacy policy that we recommend reading.

• Patreon — handles all VIP subscriptions and payments. We never see your card details. Visit our Patreon.
• Cloudflare — provides DDoS protection, caching, and HTTPS. May process your IP for security purposes.
• Crisp Chat — powers the support chat icon at the bottom-right. Stores conversation history so we can respond.
• Google Fonts / Google Analytics — used for typography and aggregated traffic measurement. Where Analytics is active, IP anonymisation is enabled.

These providers act as data processors. We do not authorise them to use your information for their own marketing.

5🛡️ Data Storage & Security

Security isn't an add-on — it's built into every layer of SoccerBet Tips.

• HTTPS everywhere: all traffic is encrypted using modern TLS, enforced site-wide.
• Password hashing: passwords are stored using bcrypt with per-user salts. We can never see your plaintext password.
• Brute-force protection: repeated failed login attempts trigger throttling and temporary IP blocks.
• CSRF tokens: every form action is protected against cross-site request forgery.
• Server hardening: firewalls, regular patching, and least-privilege database access.
• Backups: encrypted and rotated regularly so we can recover from incidents.

6🌍 Your Rights (GDPR)

If you are in the EU, UK, or any region with similar data protection laws, you have the following rights regarding your personal data:

• 🔍 Access — request a copy of the personal data we hold about you.
• ✍️ Rectification — ask us to correct inaccurate or incomplete information.
• 🗑️ Erasure — request deletion of your account and associated personal data ("right to be forgotten").
• ⏸️ Restriction — ask us to pause processing while a dispute or correction is reviewed.
• 📦 Portability — receive your data in a structured, machine-readable format.
• 🚫 Object — object to processing based on legitimate interests, including any profiling.
• ↩️ Withdraw Consent — where we process based on consent (e.g. analytics cookies), you can withdraw it at any time.

To exercise any right, message us through the Crisp chat icon at the bottom-right. We respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

7🔞 Children's Privacy

SoccerBet Tips is strictly an 18+ service. Football betting and tipping content are not suitable for minors and are illegal for them in most jurisdictions.

• We do not knowingly collect data from anyone under 18.
• Accounts found to belong to minors are closed immediately and associated data deleted.
• If you believe a child has registered, please contact us via the Crisp chat icon and we'll act promptly.

Please also see our Responsible Gambling page.

8⏰ Data Retention

We don't keep data forever. Retention periods are matched to the purpose:

• Active accounts: retained for as long as your account is open and active.
• Inactive accounts: automatically flagged for deletion after 12 months of inactivity, following a reminder email.
• Analytics data: aggregated and anonymised within 90 days.
• Security & access logs: retained for up to 6 months, then purged.
• Support transcripts: retained for up to 12 months to assist with follow-up issues.
• Legal records: kept where required by law (e.g. fraud investigations) for the legally mandated period.

9📅 Changes to This Policy

Football, technology and regulation all evolve — and so will this policy from time to time. When we make changes:

• The "Last Updated" date at the top will change.
• Material changes will be highlighted on the homepage and, where appropriate, sent via in-account notice.
• Continuing to use SoccerBet Tips after changes take effect means you accept the updated policy.

We encourage you to revisit this page occasionally so you stay informed.

10📬 Contact Us

Questions about your data, this policy, or how to exercise your GDPR rights? We're easy to reach.

• 💬 Crisp chat icon at the bottom-right of any page on soccerbet.tips — the fastest way to get a human reply.

For premium daily predictions and members-only analysis, you can also visit our official membership page.